Сестры разработали инструмент для мгновенного реагирования на отзывы медперсонала

Turning staff feedback into real-time action: a workforce innovation Digital Edition: Turning staff feedback into real-time action: a workforce innovation Abstract Nurse wellbeing is central to care quality, yet many organisations rely on annual staff or pulse surveys that provide delayed snapshots of workforce experience. RateMyShift was developed by two nurses to capture staff sentiment after each shift and turn it into timely, actionable intelligence. The web-based tool allows colleagues to rate how they feel, prompt managers to follow up when support is needed, and aggregate themes to provide organisational oversight. Early development work and pilot use suggest the approach can strengthen psychological safety, improve communication between staff and managers, and support compassionate leadership; outcomes known to support improved patient experience and safety. This initiative won the Technology and Data in Nursing category in the 2025 Nursing Times Awards. Citation: Taylor A, Crossing O (2026) Turning staff feedback into real-time action: a workforce innovation. Nursing Times; 122: 8. Authors: Annie Taylor is deputy director of patient care for the Medical Services Group at Somerset NHS Foundation Trust; Olivia Crossing is sister at University Hospitals Bristol and Weston NHS Foundation Trust, both are co-founders of Worksights Ltd and created the product RateMyShift. Welcome! To continue reading either: Access your account Log in to your account to access your content on Nursing Times. Get unlimited access Subscribe today for unlimited access to 6,000+ clinical articles, learning units, procedures, AI-powered tools, expert insights, the full NT Archive and the new NT app. Premium subscribers also get Nursing Insights – interactive dashboards on workforce, patient experience, and public health. Find out more here. Start a FREE trial Get limited access for your first week. No further commitment, no payment details required. Access to Premium content not included in trial. Welcome. This content is exclusively for subscribers. To continue reading: Subscribe to get unlimited access To access this content, you’ll need a subscription to Nursing Times. Subscribe today to unlock over 6,000 double-blind peer-reviewed clinical articles, exclusive learning units on the fundamentals of nursing care, step-by-step clinical procedures, the AI-powered Ask Nursing Times search tool, the latest news and analysis, and full access to the NT Archive dating back to 1905. Premium subscribers also gain access to Nursing Insights – an exclusive data platform with interactive dashboards covering workforce, wellbeing, patient experience and public health, designed to support evidence-based decisions across the healthcare system. Nursing Insights can be purchased separately. Check if you already have access from your company or university