Признание неочевидных заслуг повышает намерение сотрудников остаться в компании: данные опроса в Японии

Employee Recognition Linked to Higher Retention Intent, Japan Survey Finds KEY POINTS - Recruit Management Solutions links recognition of less visible work to higher employee retention intent - Evaluation systems matter to 62.2% of respondents, but satisfaction stands at 23.2% - Recognition-rich workplaces show 4.20 retention intent versus 2.90 in lower-recognition workplaces Recruit Management Solutions on August 26 released an analysis of a survey on personnel evaluations and workplace gratitude, finding that employees who feel less visible contributions are recognized tend to show a stronger intention to remain with their employer. The survey of full-time employees at companies with at least 300 workers examined the relationship between motivation and human resources evaluations. According to the release, 62.2% of respondents viewed evaluation systems as important, but only 23.2% said they were satisfied with them, indicating a gap of nearly threefold between expectations and perceived reality. Satisfaction with the most recent personnel evaluation was 53.0%, while dissatisfaction was 47.0%. The company also found that workers whose expectations were met regarding explanations for their evaluation results tended to have significantly higher work engagement than those whose expectations were not met. The analysis highlighted a gap between what employees believe companies emphasize in evaluations and what they want to see prioritized. The largest gaps were for consistency among evaluators, where desired emphasis exceeded perceived company emphasis by 8.9 percentage points, and recognition of important work that does not directly lead to evaluation outcomes, at 8.3 points. On factors that reduce motivation, the most commonly cited were a lack of prospects for higher pay at 36.3% and low pay at 34.8%. Those were followed by low evaluations at 29.3%, failure to recognize less visible contributions at 26.8%, and perceptions of unfair evaluation at 25.3%. The release also pointed to a disconnect between employees' desire for recognition and their experience at work. Some 47.3% of respondents said they wanted expressions of gratitude or praise from their company or workplace for work-related achievements and contributions. While 56.7% said words of gratitude are exchanged routinely in their workplace, 41.8% felt good work and results are properly acknowledged, 38.4% said effort and ingenuity are recognized in addition to outcomes, and 27.7% felt less visible contributions are noticed. Workplaces where employees reported a stronger sense of gratitude and praise showed an average job-continuation intention score of 4.20, compared with 2.90 for workplaces with weaker perceived recognition. Burnout and intention to leave were also significantly lower in the higher-recognition group. Current recognition programs are centered on long-service awards or additional leave, cited by 39.6% of respondents, and awards for employee achievements or contributions, at 30.5%. Mechanisms for employees to exchange appreciation or praise with each other accounted for 14.9%. The survey was conducted on May 15 to May 17 and collected 328 valid responses. Respondents were full-time employees who said their companies had personnel evaluation systems. Recruit Management Solutions, based in Tokyo, provides services in recruitment, talent development, organizational development and HR system design in Japan. © Copyright 2026 IBTimes JP. All rights reserved.