Ayvens и FMG продлили партнерство по управлению авариями на 20 лет

Ayvens and FMG extend 20-year accident management partnership Ayvens has signed a new multi-year incident management contract with FMG, bolstering the companies’ 20-year partnership. FMG, part of Zigup Plc, provides 24/7 end-to-end incident management to reduce the impact of accidents on Ayvens’ fleet customers. Self-serve online options enable Ayvens customers to report and manage incidents quickly and conveniently using FMG’s electric notification of loss (ENOL) service. Once an incident is reported, essential fleet services are activated automatically. Customers can then use FMG Connect to book in repairs, monitor their repair progress and access replacement vehicles when required. The partnership aligns with both companies’ commitment to finding new and innovative ways to get vehicles back on the road quickly while continually improve the driver experience. Rodger Sutcliffe, senior operations manager at Ayvens, said: “We place great importance on partnerships that align with our high standards of service excellence, and the success of our relationship with FMG is built upon years of collaboration, open communication and shared values. Together we are committed to finding new ways to add value, improve driver communications and resolve incidents quickly which allows fleet managers to stay focused on running their business.” Amanda Cunningham, head of client relationships at FMG, said: “Working together, Ayvens and FMG have navigated significant change in the automotive market in the past two decades by proactively focusing upon evolution, investment in technology and listening to the changing needs of their customers. Through the power of data analytics and our rich data set from Ayvens fleet, we’re perfectly positioned to stay informed, adapt quickly and embrace innovation together.” accident managementAyvensFMGZigup Plc