Дом престарелых Westview в Бритте третий раз получил награду губернатора за качество ухода

BRITT, Iowa — Westview Care Center has received the Governor's Award for Quality Care in Health Care Facilities. Interim Director Aaron Baack of the Iowa Department of Inspections, Appeals and Licensing presented the award to the 67-bed facility at 445 Eighth Ave. SW in Britt. This is Westview's third time winning the award, having previously received it in 2003 and 2007. The facility, led by Administrator Rachel Johnson, received five nominations this year. Staff and leadership say they have created a culture of "care beyond comparison," focusing on person-centered care, dignity and quality of life for residents. The facility has a core team with members who have worked there between 13 and 25 years. The team maintains enough staff without relying on outside agencies and uses a team-oriented approach to care. Westview says it uses technology to improve how quickly staff respond to residents and communicate with each other. The facility uses the Vision Link system, which alerts nursing staff on iPhones when call lights are active. All staff, including leadership, use an earpiece system to communicate about resident needs. Large-screen TVs in the kitchen and staff break room replaced traditional binders. The screens share real-time updates about resident needs, dietary preferences and facility information. Westview says separate screens show new staff members and fun facts so residents can get to know them. A "family TV" lets families post employee nominations and resident birthdays. "This award celebrates Westview's extraordinary efforts, highlighting how their focus on the 'whole person'—physically, emotionally, and socially—sets a high standard for long-term care in Iowa," Governor Kim Reynolds said.