Мощные грозы в Стокбридже вызвали длительные перебои в работе интернета и телевидения

STOCKBRIDGE — After Thursday's thunderstorms, some Stockbridge residents faced prolonged Spectrum outages. A National Grid spokesperson said that about 2,350 customers experienced power outages in Stockbridge, West Stockbridge and Great Barrington Thursday night and Friday morning. This also affected Spectrum's lines, a spokesperson from the company said. "Where there was power loss, our service would have been interrupted," Spectrum's spokesperson said. "So, our outage number would align with that of [the] utilities provider." National Grid restored power to all customers Friday, its spokesperson said. The outages originated from downed trees and limbs falling on its infrastructure following Thursday night's thunderstorms. Spectrum's spokesperson said that its crews were unable to access the area of Shamrock Street in Stockbridge "for safety reasons" until after National Grid crews cleared the scene. "Once it was safe to begin work, crews restored service as quickly as possible," the spokesperson said. "We appreciate our customers’ patience." Dawn Lane, who lives nearby on Main Street, shared with The Eagle several updates from Spectrum detailing the situation. The emailed messages said that internet, video and voice services were impacted at about 10:25 p.m. Thursday. In the emails, Spectrum pushed back her expected restoration time several times. "We have now determined that this disruption is being caused by severe weather," reads a Sunday morning update from Spectrum. "While you may not be in a power outage or see damage nearby, surrounding areas may be affected, resulting in your loss of service." Lane said her service was restored at about 4:40 a.m. Sunday.