Ветеран из Амарилло обвиняет персонал центра ВМСО в угрозах и игнорировании жалоб

Amarillo VA resident alleges threats, ignored complaints at Community Living Center AMARILLO, Texas (KVII) — Allegations of threats and disruptive behavior inside the Amarillo VA’s Community Living Center have left at least one veteran and his family questioning whether residents and staff are being kept safe — and whether complaints are being addressed. Veteran William J. Wade, who lives at the facility, said the situation has felt like “what I consider a betrayal.” Wade and his wife, Katherine Wade, said another resident’s behavior has raised safety concerns for both veterans and staff. Katherine Wade said the resident “was very disruptive, very rude, was entering other people's rooms without permission, was harassing some of the female staff members, was harassing staff members, cursing out staff members and threatening staff members, as well as some of the residents.” The Wades also said their concerns extend beyond what they described as incidents inside the facility. Katherine Wade said they learned “through numerous people that this person is not a veteran... that he was getting full-time benefits as a veteran, including pay, that he was admitted to the VA.” The couple said they have raised their concerns repeatedly but are still waiting for a resolution. Katherine Wade said, “I am asking for a high-level independent investigation that will get to the root of this problem.” William Wade said the situation has affected him personally, including triggering memories he believed he had put behind him. “Sleepless nights because I thought I had buried my PTSD,” he said. The Amarillo VA was contacted about the alleged threats, residents’ complaints and what action, if any, has been taken, but no response has been received.