Пенсионер вынужден был оплатить такси в 12 фунтов из-за перенаправления автобуса

Traffic City man spends £12 on taxi after First Bus diverted   By Danielle Gamble Reporter 0 Comments Gary Hatt had to spend £12 to get home after a road closure meant the bus service he uses would not travel to his house (Image: Newsquest) This article is brought to you by our exclusive subscriber partnership with our sister title USA Today, and has been written by our American colleagues. It does not necessarily reflect the view of The Herald. A 64-year-old man was forced to pay £12 for a taxi after a road closure diverted his bus, leaving him "stranded" in the city centre. Gary Hatt, who is also registered blind, was trying to get back to his home in Costessey from Rampant Horse Street on the 23A service. Mr Hatt is 64 years old and is registered blind (Image: Newsquest) As he boarded, the bus driver told him the service would not be going down Norwich Road, which leads to his home, because roadworks near the Co-op had shut the street. Mr Hatt said: "I have never been in that situation before. The information about the closures had not been correctly displayed on the website. "I just don't want this to happen again." Mr Hatt is seeking compensation for the £12 he spent on the taxi (Image: Newsquest) Mr Hatt says he is seeking compensation from Norfolk County Council for his £12, which he says should have made First Bus aware of the correct information. He wants better communication between the authority and the bus company. Although the road has been reopened, Mr Hatt fears being left stranded miles from his home again and wants passengers warned about closures and diversions before boarding to avoid any similar confusion. Gary Blundell, independent councillor for South Norfolk, said: "This is not the first time this has happened when works have taken place on Norwich Road. Gary Blundell is the Independent South Norfolk councillor for New Costessey (Image: Newsquest) "Whenever the road is completely closed, quite a substantial area of Costessey can lose its bus service, sometimes for several days and, on previous occasions, potentially much longer. "I believe Norfolk County Council and the bus operator need to look at this issue together and establish whether alternative arrangements could be put in place during longer closures." A spokesman for First Bus says: "The road closure was due to end in the morning of 26th August, but due to late running works, we had to extend the diversion into the daytime. "We remain in close contact with Norfolk County Council to ensure our bus services run smoothly during periods of highway maintenance, and we will continue to work closely with them to ensure information about future roadworks and diversions is shared as quickly as possible." Traffic 0 Comments Get involved with the news Send your news & photos