Магазин Daniels TV в Стоунхаусе сохраняет традиции семейного бизнеса, предлагая полный цикл услуг от продажи до ремонта

On Stonehouse high street, in a shop that has been selling televisions since the year the transistor radio was still a novelty, Daniels TV and Domestic Appliances continues to do things the way independent electrical retailers used to. The business opened in 1959 and has stayed in the same family ever since, quietly building one of the more loyal customer bases in this corner of Gloucestershire. It is the sort of place where the staff will demonstrate a 4K Sony television in an air-conditioned showroom, then deliver it, install it, tune it in, connect it to the broadband and take the packaging away with them. The shop covers a wide patch, serving customers across Stroud, Stonehouse, Nailsworth, Cirencester, Tetbury, Berkeley, Dursley, Wotton, Gloucester and Cheltenham, with free delivery on most products inside a 15-mile radius. Inside the showroom, the range runs from the latest OLED and LED televisions to soundbars, home cinema systems, Freeview and Freesat recorders, Blu-ray players and a strong line in Hi-Fi and DAB radio, with Roberts, Panasonic, Yamaha and Sharp all well represented. Alongside the entertainment side sits a full white-goods department, with washing machines, tumble dryers, dishwashers, fridge-freezers, cookers and hobs from Bosch, Neff, Beko, Blomberg, AEG and others, plus the smaller kitchen kit such as microwaves, kettles and air fryers. As a member of the Euronics buying group, Daniels is able to match high street prices on the major brands while keeping the back-up of a local independent. That back-up is where the shop earns its reputation. Daniels runs its own service and repairs workshop on the premises, staffed by engineers who only work on products bought from the store. The arrangement gives customers priority when something goes wrong, and it comes with one of the more unusual promises in the trade: if a television bought from Daniels has to come in for repair, the shop will lend a replacement set for the lifetime of that repair, free of charge. The same in-house team handles delivery and installation, unpacking and assembling new sets, fitting wall brackets, sorting software updates and recycling the old appliance and its packaging on the way out. A free follow-up visit within the first month is offered to anyone who wants a second run-through of how their new equipment works, which is a small thing on paper but a useful one for customers who would rather not wrestle with a Google TV menu on their own. The shop also takes on more involved custom audio-visual work, from motorised brackets and hidden cabling to bespoke modified cabinets and commercial sound installations for schools, dental practices and council buildings. Free parking sits at the rear of the shop for customers calling in for a demonstration, and the showroom is open through the week for browsing without an appointment. More than six decades on from its first day of trading, Daniels TV is still doing what the big online retailers cannot, and Stonehouse is the better for having it on the high street. Further details on the full product range, delivery area and repair service are available on the Daniels TV website, with more on the custom installation service and in-house repairs set out in their own sections.